Contact Sera Voss
Write to hello@spacemance.com about the book, your download or your data, and you will get a direct answer.
What to write about
A page below may already answer you. If not, here is what helps in the email.
Before you buy
Ask about the heat level, the tropes or anything in the content notes.
Every content warning, listedGetting the ebook onto your device
Say which device or app you read on, and what happened when you tried.
Reading on any deviceYour order or download
Write from the email address you used at checkout so the order can be found.
Purchase termsPrivacy and your data
Ask for a copy of your data, a correction or a deletion. Write from the address it is held under.
How your data is handledEmails and the companion
Every newsletter and companion email carries a one click unsubscribe link. Write if a link did not work for you.
About the Starfall companionAbout the author
For anything about Sera Voss, the series or how the book was made.
Meet Sera Voss
Frequently asked questions
How do I ask for a refund?
The refund policy explains the window and how to ask. Email hello@spacemance.com with the subject Refund request, your order number and the email address you used at checkout.
What is the best way to contact Sera Voss?
Email hello@spacemance.com, or use the form on this page, which opens the same email in your own email app.
Can I ask a question before I buy?
Yes. Email hello@spacemance.com about the heat level, the tropes or the content notes, and you will get a direct answer.
How do I stop getting emails?
Every newsletter and companion email carries a one click unsubscribe link. If a link did not work for you, email hello@spacemance.com and say so.
Does the contact form store my message?
No. It only writes your message into your own email app. The message never reaches this site, and it is not sent until you press send there.